Privacy Policy

1. Data controller

The data controller is SIKIWIS, a French simplified joint-stock company with share capital of EUR 804,960, registered under number 511 492 472 RCS Nanterre, whose registered office is at 25 quai Gallieni, 92150 Suresnes, France.

Contact: contact@sikiwis.com.

2. Data we may collect

• identification and contact details: first and last name, email address and, where applicable, telephone number;
• professional information: company, role, industry and organisation size;
• information submitted in forms: request type, needs, project and message content;
• technical data required for operation and security: IP address, technical logs, browser type and connection information;
• cookie preferences where a consent mechanism is provided.

Mandatory fields are identified in the forms. Without this information, SIKIWIS may be unable to process the request.

3. Purposes and legal bases

• responding to contact, early-access and demonstration requests: pre-contractual measures and legitimate interest in responding to enquiries;
• understanding needs and managing follow-up: SIKIWIS’s legitimate interest in developing and organising professional relationships;
• operating, maintaining and securing the website: legitimate interest and compliance with security obligations;
• complying with legal obligations and protecting SIKIWIS’s rights: legal obligation or legitimate interest;
• placing non-essential cookies, if such cookies are introduced: prior consent.

The website does not make decisions producing legal effects solely on the basis of automated processing.

4. Recipients

Data may be accessed by SIKIWIS employees authorised to handle requests and by technical service providers strictly necessary for website operation, hosting, security and message delivery. These providers act within the scope of their contractual assignments.

SIKIWIS does not sell personal data collected through the website.

5. International transfers

SIKIWIS gives preference to processing within the European Economic Area. If a provider processes data from a country outside that area, the transfer is governed by a mechanism recognised under the GDPR, such as an adequacy decision or the European Commission’s Standard Contractual Clauses.

6. Retention periods

• contact enquiries and prospect data: for the time required to handle the request, then for no more than three years after the last relevant interaction, unless a contractual relationship or another obligation applies;
• technical and security logs: for a period proportionate to their purpose, generally no more than twelve months;
• data required for evidence or compliance with a legal obligation: for the statutory or applicable limitation period;
• cookies: according to the periods stated in the Cookie Policy.

7. Your rights

Depending on the circumstances, you may have rights of access, rectification, erasure, restriction, objection and data portability. Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise your rights, email contact@sikiwis.com or write to SIKIWIS, 25 quai Gallieni, 92150 Suresnes, France. Evidence of identity may be requested only where necessary to verify the requester’s identity.

You may also lodge a complaint with the French data protection authority, the CNIL.

8. Security

SIKIWIS implements appropriate technical and organisational measures to protect the confidentiality, integrity and availability of data. As no system offers absolute security, these measures are reviewed according to risk and technological developments.

9. Third-party websites and children

Links to third-party websites lead to independent privacy policies. UERP.AI is intended for a professional audience and is not designed to knowingly collect personal data about children.

10. Policy updates

This policy may be amended to reflect changes to the website, processing operations or applicable law. The version published on the website is the applicable version.